How Know Your Pal works
See how it works for the sender, what your pal sees, and how we protect everyone's privacy.
Know Your Pal is a service by ProntoID, a Swiss company specialised in user verification. You can set up a Pal Check from prontoid.com with a free account.
FOR SENDERS
Five steps, start to finish.
Want to securely verify someone? Here's exactly how it works.
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1
You start the request
First, choose what you want to verify. Pick one or more data points:
Age range
Confirm your pal is over a certain age (e.g. "Verified 18+").
ID authenticity
A simple true/false result that their government ID is authentic.
Nationality match
You provide a nationality and we confirm (true/false) whether their ID matches. We never reveal their actual nationality.
Who pays
You decide whether you cover the fee or ask your pal to pay for it.
Then either give us their contact (email or phone) so we send the invite, or get a secure verification link to share with your pal yourself.
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2
Your pal gets the invite
Your pal receives the private, one-time link, either from us or from you. The invite explains what's being asked (e.g. "Verify you are 18+") and who is asking.
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3
Your pal must consent
This is the most important step. Your pal must review the request and give clear consent to be verified. If they don't consent, or simply ignore the request, the process stops.
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4
They verify their age
Once they agree, your pal completes the verification on our secure ProntoID platform. It's a fast, encrypted process (e.g. scanning their ID).
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5
You get the simple result
When they've verified, you're notified. Check your dashboard for a simple, clear result: Verified or Not verified.
Our privacy & security guarantee
This consent-first process is designed to protect everyone:
- You will never see your pal's personal documents, driver's licence, passport or exact date of birth.
- You will only see the final result you requested (e.g. "Verified 18+").
- Your pal's information is encrypted and handled only by ProntoID. It is never shared with you.
WHAT YOUR PAL SEES
A simple, secure page for your pal.
Your pal is guided through the process on a page that protects their privacy.
Your privacy is our #1 priority
The person asking will only see a simple confirmation. They will never have access to:
- Your ID document (passport, driver's licence, etc.)
- Your exact date of birth
- Your address or any other personal information
Your data is encrypted, processed securely by ProntoID, and not shared with the requester.
WHAT THE REQUESTER SEES
Status
Verified (18+)
Three simple steps for your pal
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1
Review & consent
You first review the request and give your explicit consent to proceed. If you don't consent, the process stops here.
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2
Verify securely with ProntoID
If you agree, you're guided through our secure system to verify (e.g. by scanning your ID). This happens privately with ProntoID, not with the requester.
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3
They get the simple result
Once our system confirms your status, the requester is notified that the check is complete. They only see "Verified" or "Not verified".
This is 100% your choice
If you don't know the person asking, don't feel comfortable, or simply don't want to proceed for any reason, you can safely ignore or decline the request. No information will be shared, and the request will automatically expire.
PRIVACY MODEL
Our privacy-first model.
Know Your Pal is built on a consent-first model: safe, respectful and private for everyone involved. Trust for an in-person meetup starts with protecting your digital information.
You are in control.
Your privacy is our number one priority. The entire process is designed to protect you.
- It's 100% your choice. If you don't know the person, feel uncomfortable or just don't want to, you can safely ignore or decline the request. No information will be shared.
- The requester never sees your info. No access to your ID document, exact date of birth, address or any other personal information.
- They only get a simple result, like "Verified (18+)" or "Not verified".
- Your verification is private. When you scan your ID, you interact securely with ProntoID's encrypted system, not with the requester.
You get only what you need.
Respectful of your pal's privacy, while giving you the confidence you need.
- Consent is required. Your pal must review the request and give explicit consent. If they don't, the process stops.
- You never see their documents: no driver's licence, passport or exact date of birth.
- You only get the final result you requested (e.g. "Verified 18+"), which protects your pal's sensitive information.
Our core privacy guarantees
What we do
- Verify that the government ID is authentic.
- Confirm that the selfie matches the ID photo.
- Ensure the person is real and live.
- Encrypt all personal data during the process.
What we never share
- Your ID document or its number.
- Your address or exact date of birth.
- Any other personal information from your ID.
- Any information without your explicit consent.
Ready for a better meetup?
Create your first Pal Check link and make your next meetup a great one.
Start a Pal Check